At Budi, we stand behind the quality of our products and are committed to providing a reliable and satisfying experience for every customer. Thatβs why we offer a 1-Year Limited Warranty on most of our mobile accessories.
Whatβs Covered
- Manufacturing defects in materials and workmanship
- Product malfunctions that occur during normal, intended use
This warranty applies to products purchased directly from budi-tech.com or authorized Budi resellers.
Whatβs Not Covered
- Damage caused by misuse, abuse, accidents, or unauthorized modifications
- Normal wear and tear (e.g. fraying cables, cosmetic scratches)
- Loss or theft of the product
- Damage due to improper installation or use not in accordance with the instructions
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Warranty Period
All eligible Budi products are covered for 12 months from the date of purchase. To file a claim, a valid proof of purchase (e.g., order confirmation, receipt) is required.
How to Submit a Warranty Claim
To initiate a claim:
- Contact our support team at support@budi-tech.com with your order number, a description of the issue, and a photo or video of the product.
- Our team will review your case and provide instructions for replacement or resolution.
- If approved, we will send you a replacement product at no extra cost.
Replacements
Approved warranty claims will result in a replacement of the same or equivalent item, depending on product availability. We do not offer cash refunds under warranty claims.
Final Notes
- The warranty is non-transferable and only applies to the original purchaser.
- This limited warranty gives you specific legal rights, and you may also have other rights which vary by location.
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For any further questions, please reach out to us at support@budiltd.com. Weβre here to help!